Survs > Import

1.

What is your age?

Under 18
18-29
30-44
45-60
61-75
Over 75

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2.

What is your gender?

Male
Female

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3.

How long have you been using our service?

Less than 1 month
1 to 6 months
6 months to 1 year
More than 1 year

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4.

How often do you use our service?

Never
Once a year
Every 2-4 months
Monthly
Weekly
Daily

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5.

Why did you choose our service over others?

Quality
Price
Design
Customer support
Purchase experience
First use experience
Other, please specify

6.

How would you compare our service to other similar services?

Much worse
Somewhat worse
About the same
Somewhat better
Much better
Don’t know

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7.

What is your overall satisfaction with our service?

Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied

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8.

What do you like about our service?

9.

What do you dislike about our service?

10.

What suggestions do you have to improve our service?

11.

Would you recommend Survs to a friend or colleague?

Definitely not
Probably not
Not sure
Probably
Definitely

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Customer Satisfaction Survey (Service)

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