Privacy Policy

Survs (“we” or “us”) takes the privacy of its users seriously. This Privacy Policy outlines the details of our commitment to user privacy and security. This document will let you know what information we collect through survs.com (“Site”) and how we use that information.

User Data

Survs is a web-based service for conducting surveys. We respect the privacy of our users and their data. Any information shared with Survs during the creation of a survey is owned solely by the administrator of that survey. Users retain all rights to their data. We will not disclose users' personal data and survey data to any third parties, and will exclusively use suchlike data for the respectively intended purpose. We provide the option to password protect surveys if they contain sensitive content.

Email addresses uploaded to the Site, for the intent of sending email survey invitations, are owned solely by the survey administrator. At the direction of our users, we send survey invitation emails to email addresses provided by them. We will never share any information uploaded to the Site with any third parties.

Data collected through surveys is owned solely by the survey administrator. Your survey questions and responses are kept in absolute confidence and used in compliance with legal requirements. We will never use your survey questions or responses other than in accordance with this Privacy Policy.

Transaction data, including personal data, provided in the course of executing payment transactions are processed by PayLane Sp. z o.o. acting as a payment institution intermediating in payment processing.

Data Collection

When you sign up as a user we ask for information such as a user name, email and timezone. Those who sign up for a paid plan are required to enter a user name, email, timezone, full name, billing information and credit card information. Users may view and edit their personal information, billing information and preferences.

To protect the customer area from misuse we actively monitor all log ins into the Site in addition to recording standard web logs. To speed up the handling of support emails we may record computer and browser information. This allows us to quickly deal with problems arising from incompatible system settings.

Security

The security of your personal information is very important to us and we employ industry standard security mechanisms to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples include limited access, firewalls, security analyzers, and using SSL encryption to protect transmission of data.

It is your responsibility to safeguard any password and user name you use to access the Site and we strongly advise not to share any of this information with others. Please notify us if you ever suspect that your password and user name has been compromised.

Changes to this Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our Privacy Policy, we will post those changes to this document, the homepage, and other places we deem appropriate so that you are aware of what information we collect and how we use it.